Responsible Gaming
Effective date: 17.01.2026
This Responsible Gaming page on the website malitechindustries.co.za explains the principles and measures adopted by PlayLive to encourage safe, balanced, and transparent play. Our objective is to ensure that gaming remains a source of entertainment and enjoyment without negatively impacting personal, family, or financial wellbeing.
1. Commitment to Responsible Gaming
PlayLive is committed to promoting responsible gaming practices in line with applicable standards and regulations in South Africa. Player protection, fairness, and transparency form the foundation of our gaming environment.
2. Gambling as Entertainment
Gambling should always be treated as a recreational activity rather than a way to earn money. Players are encouraged to approach gaming with awareness and moderation.
- Play for entertainment, not for financial return
- Set a budget before playing and adhere to it
- Only gamble with money you can afford to lose
- Take regular breaks to maintain control
- Balance gambling with other leisure activities
3. Control and Self-Protection Tools
We provide a range of tools to help players manage their gambling activity responsibly.
- Deposit, loss, and wagering limits
- Session time reminders and cooling-off periods
- Temporary or permanent self-exclusion options
4. Signs of Problematic Gambling
Problematic gambling can develop gradually and may have serious consequences if left unaddressed. Awareness of warning signs is important.
- Spending more time or money than planned
- Chasing losses or attempting to recover money through gambling
- Neglecting responsibilities or personal relationships
- Feeling stress, anxiety, or guilt related to gambling
5. Protection of Minors
Our services are strictly restricted to individuals aged 18 and over. We apply age verification procedures and encourage parents and guardians to use appropriate controls to prevent minors from accessing gambling services.
6. Support and Seeking Help
If gambling ceases to be enjoyable or begins to affect your wellbeing, we encourage seeking professional assistance. Independent support organisations and counselling services can provide confidential help.
7. Assistance and Contact
Our customer support team is available to assist users with responsible gaming tools, account limits, and self-exclusion settings, helping players maintain control over their gaming behaviour.
Email: [email protected]
Site web: malitechindustries.co.za
We encourage all players to enjoy gaming responsibly and keep entertainment under control with PlayLive.